Billing Terms and Conditions

Last updated: November 11, 2025

At Nyvella Lane, we want your shopping experience to be simple, secure, and transparent from checkout to confirmation. The following information explains how payments are accepted and processed for all purchases made through our store.

Accepted Payment Method

We currently accept PayPal as our sole payment method.
You can pay using your PayPal balance, or by linking a credit card or debit card to your PayPal account.

PayPal allows you to complete transactions securely without sharing your financial information directly with us. Even if you do not have a PayPal account, you can check out using PayPal’s Guest Checkout option and pay with your preferred card.

We do not currently accept bank transfers, checks, cash on delivery, or alternative digital wallets.

Currency

All payments are processed in United States Dollars (USD).
If your payment card or PayPal account is linked to a different currency, your bank or PayPal may automatically convert the amount to USD based on its current exchange rate and may apply additional conversion fees. These fees are not controlled or charged by Nyvella Lane.

Secure Payment Processing

Your security is our top priority.
All payment transactions are processed through PayPal’s encrypted gateway, which uses Secure Sockets Layer (SSL) technology and 256-bit encryption to protect your financial information.

This means that your card or account details are never stored, shared, or accessible by Nyvella Lane. Every payment is handled directly by PayPal’s trusted and certified payment infrastructure.

Payment Authorization

Once your order is placed, PayPal will immediately authorize your payment.
Funds are charged at the time your order is confirmed.
If PayPal cannot verify your payment or billing information, your order may be temporarily held until the issue is resolved.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details and payment reference.
If you do not receive a confirmation email within a few minutes, please check your spam folder or contact our support team for assistance.

Billing Information

To prevent delays or verification issues, please ensure that your billing information matches the details associated with your PayPal account or payment card.
Orders with mismatched or incomplete billing details may be delayed or cancelled as part of our fraud prevention checks.

Fraud Protection

We take fraudulent activity seriously.
All transactions are automatically screened through PayPal’s Fraud Detection System.
If any unusual or suspicious activity is detected, the order may be paused, and you may be contacted for verification.
Nyvella Lane reserves the right to refuse or cancel any order that appears to be fraudulent or unauthorized.

Need Help with Payment?

If you experience issues at checkout, such as a declined payment or technical error, our team is ready to assist.
Please include your order number, email address, and a brief description of the issue when contacting us.

Shop Name: Nyvella Lane

Email: info@nyvellalane.com

Address: 6949 Laurel Canyon Blvd, North Hollywood, CA 91605, United States

Operating Hours: 9:00 AM to 7:00 PM (GMT-5) (Monday to Friday)

Contact Us: Contact Form

Have a question? Contact us and expect a reply within 48 hours.